The Department of Community Improvement is committed to providing our customers with efficient and timely services in a supportive environment.  We continue to explore ways to streamline our services utilizing available and state of the art technology, efficient procedures and processes, self-directed teams and many other resources that allow us to maintain our competitive edge. 

 The department is made up of four (4) divisions:

Administration – responsible for the management of all departmental activities, coordination of special projects, school and resident education issues, and computer software support.  This division serves as liaison for the Delray Beach Youth Council, Delray Merchants Association, Education Advisory Board and designated Task Forces and/or committees that may be associated with specific projects assigned by the City Manager or City Commission.  See the department's Organizational Chart (72k).

Building & Inspections – responsible for the plan review, permitting and inspection of all construction activity, business signs, occupational licenses, sidewalk cafes and the interpretation and development of code requirements relating to building, housing and landscape improvements.  The division reviews and inspects landscaping for new single family homes, commercial and multifamily projects and encourages water conservation, and the preservation of trees.  Staff provides technical assistance to the Board of Adjustment (BOA), Board of Construction Appeals (COA) and the Site Plan Review and Appearance Board (SPRAB). Please note that Building Plan Reviewers are available to the general public between 8:00 am and 4:30 pm except on Wednesdays. 

Community Oriented Code Enforcement - designed to create a quality living environment through voluntary compliance to the city's housing, zoning, animal control and property maintenance codes.  The division encourages voluntary compliance using community-oriented problem-solving techniques and the issuance of violation notices, warnings, notices to appear and information brochures.  Marketing and management of the city's recycling program and staff liaison to the City's solid waste collection contractor is within the purview of this division.  Staff provides technical assistance and secretary support to the Code Enforcement Board (CEB). To reach Code Enforcement on the weekends, please call (561) 573-8963.

Neighborhood Services - responsible for the administration, management and implementation of Federal, State and local grant-funded programs that benefit the low, very low and moderate-income households within the City.  Emphasis is directed at the preservation of existing housing units, increasing homeownership opportunities, improved infrastructure, residential exterior improvements and job creation through the funding of economic development activities.  Staff encourages the development of public/private partnerships, neighborhood organizations, and special events celebrating diversity and community.  To carry out these goals, staff partners with grass roots organizations such as the Village Foundation (MAD DADS), Community Child Care Center, Alpha Time Day Care, Urban League of Palm Beach County and approximately 152 homeowners associations. 

We invite you to contact us for any additional information, questions or other comments you may have.  The Director is available by telephone at 561-243-7203, fax at 243-7221 or via e-mail at CIDirector@MyDelrayBeach.com.   We are located in the north wing of City Hall, 100 NW 1st Avenue, Delray Beach, Florida, 33444.